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CRI-2005A Aftermarket Parts Issues
(Ohio Course # 40604)
This
course is designed to equip the insurance agency professional with the information necessary to intelligently field inquiries
from clients regarding the use of other than OEM parts in the repair of their accident damaged vehicle.It explains the differences
between aftermarket certified and DIY (do it yourself) quality parts. It details the rigorous quality inspections that are
effected on both CAPA and MQVP certified parts for materials, fit and finish. It highlights the great disparity between the
OEM and Aftermarket parts warranties and the insuring company’s warranties that are extended, in many cases, for the
life of the vehicle ownership. It features a glossary covering the various other-than-original
parts classifications such as remanufactured, rebuilt and used. This course qualifies for three (3) Ohio Continuing Education Units (3 Hours).
CRI-2005B
Used Parts Issues (Ohio Course # 40603)
This course is designed to equip the insurance agency
professional with the information necessary to intelligently field inquiries from clients regarding the use of used parts
in the repair of their accident damaged vehicle.It details the wisdom in using LKQ (Like, Kind & Quality) components and
assemblies in collision repairs. LKQ or used parts are manufactured by the original equipment manufacturer (OEM) and therefore
will have exactly the same materials and fit as the damaged parts that they are replacing. LKQ assemblies such as doors are
valued in that they are of factory assembly and have all of the internal parts that may have been damaged. This all but eliminates
costly supplements and missed target delivery dates.It features a glossary covering the various other-than-original parts
classification such as remanufactured, rebuilt and aftermarket. This course qualifies for three (3) Ohio
Continuing Education Units (3 Hours).
CRI-2005C Betterment and Depreciation Issues (Ohio Course # 40602)
This course is designed to equip the insurance agency professional with the information necessary
to intelligently field inquiries from clients regarding the implementation of betterment and/or depreciation charges. It explains the difference between betterment and depreciation and cites examples of
components and assemblies to which either could be applied and that its implementation depends upon individual company business
policies and practices.It also covers other claims adjustments such as related prior damage, unrelated prior damage and appearance
allowances.It features a glossary covering the various claims adjustment terminology. This
course qualifies for three (3) Ohio Continuing Education Units (3 Hours).
CRI-2005D Hybrid Vehicle Repair Issues (Ohio Course #40601)
This course is designed to equip the insurance agency
professional with the information necessary to intelligently field inquiries from clients regarding the issues connected with
the collision repairs to hybrid vehicles.It details how the hybrid vehicle’s power train differs from the conventional
internal combustion powered vehicles. It explains how internal combustion engines (4 stroke gasoline; 4 stroke diesel, rotary
gasoline) change heat energy into motion energy and how electric motors change electricity into motion energy through electro-magnetism.It
cautions regarding the personal hazards of extremely high voltages and very corrosive chemicals that can be present during
the collision repair process. The course contains a glossary of terms
exclusive to the hybrid vehicles. This course qualifies for three (3) Ohio Continuing Education Units (3 Hours)
CRI-2005E
Salvage Title Branding Issues (Ohio Course # 40600)
This course
is designed to equip the insurance agency professional with the information necessary to intelligently field inquiries from
client regarding the issues connected with the pre-total loss value of their vehicle.It explains on what resources the client
is relying to establish the pre-incident value of their totaled vehicle and how the agency can use the very same resources
to help justify the settlement offer of the representative company. It highlights the various valuation services utilized
by most insurance companies to establish the actual cash value (ACV) of the vehicle. These services use actual sales of comparable
vehicles in and around the region in which the client resides.This program features a number of actual case studies that establish
that in most cases, the insurance offered settlement meets and even exceeds the amount the client would receive if they sold
or traded the vehicle before it was totaled. This course qualifies for three (3) Ohio
Continuing Education Units (3 Hours),
CRI-2005F Frame & Structural Damage Issues (Ohio Course # 40599)
This course is designed to equip the insurance agency professional with the information necessary
to intelligently field inquiries from clients regarding the reparability of their structurally damaged vehicle. Many policy holders are under the misapprehension that once a vehicle has experienced
structural or “frame” damage, it cannot be successfully repaired and “will never be the same”. This
course highlights the structural measuring and repair equipment found in virtually all professional collision repair facilities
that can restore the structure and frames of today’s vehicles to well within factory specifications.The course explains
today’s collision energy absorbing designs that are engineered to reduce personal injuries and even deaths during vehicle
collisions. It highlights the specialized training and repair procedures required to restore dimensionally damaged vehicles
back to safely operable condition.It features a glossary that defines and identifies various conditions and procedures involved
with re-dimensioning collision damaged vehicles. This
course qualifies for three (3) Ohio Continuing Education Units (3 Hours)
CRI-2005G Airbag & Restraint Issues (Ohio Course
# 40598)
This course is designed to equip the insurance agency professional with the information necessary
to intelligently field inquiries from clients regarding airbag deployments and lack of deployments. This course begins with
the evolution of automotive restraints including seat belt and airbag technology. It details how airbags are “triggered”
and under what conditions they deploy. This will help to explain why the airbags did not deploy under certain circumstances.It
touches on the newest technology of discriminating systems that know what seats are occupied and which seat belts are buckled.
It previews some emerging technology such as seat belt airbags. The course features an actual airbag deployment
(facility permitting). This course qualifies for three (3) Ohio Continuing Education Units (3 Hours)
CRI-2005H
Finish Matching Issues (Ohio Course #40597)
This course
is designed to equip the insurance agency professional with the information necessary to intelligently field inquiries from
clients regarding the materials, processes and costs involved with restoring today’s hi-tech automotive finishes.It
begins with an overview of the manufacturer’s corrosion protection and finish application process and then describes
how collision repair facilities most closely duplicate that process. It starts with the preparation process and continues
through each step, highlighting the materials and equipment necessary to obtain the levels of corrosion protection and texture
duplication required to make the vehicle appear never to have been damaged. It
features a section dealing with the necessity of matching the refinish color to the original value, hue and chroma of the
factory applied color. This course qualifies for three (3) Ohio
Continuing Education Units (3 Hours)
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